Reference

Privacy Policy for your sinslots account

DANA, OVO, GoPay and QRIS data sit under one Privacy Policy for your sinslots account, with cookies, device access and identity checks explained before you join.

Account data explainedDANA OVO GoPay QRISCookie choicesDevice access controls
sinslots Privacy Policy for your sinslots account
CONTACT PATHS

Contact us about your data

Fast privacy help starts with the channel you already use. You can ask us to check, update, or explain your account data through live chat, email…

Live chat privacy queue Use live chat from 09:00 to 23:00 WIB for quick Privacy Policy questions.
Email data requests Send detailed requests to [email protected] with your registered email and the topic you want…
Account inbox replies After login, head to Account > Inbox to keep privacy replies beside your profile.
DATA CARE

Data care across games and wallet

Your Privacy Policy choices follow you through the lobby, wallet, and support desk. When you open Aviator, Monopoly Live, Mega Fishing, or live table categories, we record account and session data needed…

Account creation data

When you join, we collect your username, password, phone number, email, and referral field if you use one. We use those details for login, account recovery, wallet checks, and service messages.

Wallet verification records

DANA, OVO, GoPay, and QRIS activity creates transaction records in your wallet history. We keep payment references, timestamps, and status updates so support can trace deposits or withdrawal checks.

Cookie and device signals

Cookies help remember your session, language, and security checks. Device signals such as browser type, IP range, and login time help us spot unusual access before your wallet is touched.

Game session records

When you enter Aviator, Bingo, Tennis Betting, or live casino tables, we store session IDs, round references, stake records, and balance changes. These records support wallet accuracy and dispute checks.

Retention and deletion

We keep account data only for business, security, payment, tax, dispute, or legal needs. When retention no longer applies, we delete or anonymise records according to our internal privacy process.

Corrections and access

You can ask for a copy of key account data or request a correction. For safety, we verify your identity before changing email, phone, wallet, or login records.

Privacy Policy questions you may ask

This FAQ focuses on the data questions we hear before and after account creation. Each answer explains what we collect, why we collect it, how you can contact us, and where your choices sit inside the account flow. If your question involves access or eligibility, local law decides whether the service is available to you.

We collect your username, password, email, phone number, login records, and wallet activity. If you use DANA, OVO, GoPay, or QRIS, we also keep payment references needed for balance checks.

Device and login data helps us protect your account before a wallet change or withdrawal request is processed. You can check active sessions from Account > Security > Devices after you log in.

Cookies remember your session, language, and security status. Some are needed for the site to work, while preference cookies can be cleared through your browser settings before you return to the lobby.

Email [email protected] or use Account > Inbox after login. We will ask you to confirm your registered email or phone number before we share account, wallet, or session records.

Yes, you can request a correction through live chat, email, or Account > Inbox. We verify the request first because phone and email details affect login recovery and wallet security checks.

We keep wallet and game records while they are needed for account service, payment tracing, dispute handling, security, tax, or legal duties. After that, we delete or anonymise records where allowed.

Our support and privacy staff receive only the details needed to answer your request. If a payment check is needed, relevant DANA, OVO, GoPay, or QRIS references may be checked with service partners.